Login & manage

Log in to your GoDaddy account: mya.godaddy.com
In the DOMAINS section, click Manage.

Click the name of the domain you want to manage:

OR do this to get to the manage DNS page: Copy and paste this link into your browser's address bar, change the "mydomain.com" to your domain name and click Enter on your keyboard: https://dcc.godaddy.com/manage/mydomain.com/dns 

Point the A record

On the DNS Management page, click the pencil icon to edit the A record:

Enter the AMS IP address in the Points to text box: > click Save

Add domain to AMS Admin

On the homepage of the AMS Admin, select the custom domain option:

Enter your domain name:

If the domain is pointed correctly, you should see green check marks in the domain status section. 

If you don't see green check marks after 30 minutes, please contact us via the live chat in the bottom right corner and provide us with your domain registrar login information and we can help. 

GoDaddy troubleshooting

A record field displays a value of "Proxied"
If your A record field has a value of "Proxied", this is because you have a protected registration package that is preventing changes from being made to the domain settings. To fix the issue, you'll need to get to the trusted site settings page, and unpublish the trustmark.

Step 1:
In a new browser window, copy and paste this URL into the navigation bar but change "mydomain.com" for your domain - click enter:

Step 2: Click the Unpublish Trustmark button and finish process:

If you return to your domain management page and refresh, you should be able to now edit your A record.

Get help pointing your domain name

If you like us to point your domain name for you. You can set us up with "delegate access" to your GoDaddy account. Click here for instructions.

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