When are the pay periods?
Payouts are processed every second Thursday for the previous pay period (ending 2 weeks prior).
Why is there a 2 week delay (hold back) at the end of the pay period?
There is a 2 week delay (hold back) because payouts from our payment gateways are delayed by 2 weeks. If a member pays $100 today, we receive that $100 14 days later. Payment gateways have this "hold back" period to guard against fraud.
When will I see the funds in my account?
It depends on your payout method. Here is a general guideline:
- U.S. ACH (direct deposit) - Friday
- Non-US ACH (direct deposit): Following Monday
- Wire - Friday